What stays on your device
Everything you make in WaveStage is saved on your phone or tablet: sessions, Events, songs and scenes, your presets and settings, and the SoundFonts you import. None of it is sent to us.
WaveStage can't browse the rest of your storage. It only opens a file you pick yourself in the system's file picker, like a SoundFont or a song someone sent you, and it only saves a file where you tell it to, like when you export an Event.
If your device backs up its apps (on Android, to your Google account), your WaveStage files can be part of that backup. You can turn that off in your device's settings. Uninstalling WaveStage removes everything it kept on the device, except files you've exported and any backup your device made.
Your keyboard and gear
WaveStage reads the notes, knobs and pedals of the gear you connect, so it can play what you play. None of it is sent anywhere.
The Pro sounds
Three of Pro's sounds, The Grand, the Strings and Wave Analog's brass, are large. So on Android they come from Google Play when you start the Pro trial or buy Pro, not when you install the app. Google Play does that download under Google's own privacy policy, and WaveStage only receives the files.
Buying Pro and the trial
WaveStage is free to download. Pro is bought through Google Play, and Google handles the payment under its own privacy policy. WaveStage only learns whether your Google account owns Pro, and keeps that on your device.
To sell Pro, the app includes Google Play's billing library. That library needs internet access, and it may send Google information about its connection and about any errors, to keep purchases working.
The free trial is checked on your device, and nothing about it is sent to us. To keep it to once per device, Google Play services keep a small mark that it was used, on your device and in your device's backup, so it's still there after a reinstall or on a new phone.
When you buy or restore Pro, Google Play tells the app whether your Google account owns it. Nothing is sent to us.
WaveStage itself never goes online.
If WaveStage crashes
If WaveStage closes unexpectedly, it writes a short report on your device. The report says what went wrong in the app, which version you have, your device's model and Android version, and when it happened. That's all it holds.
The next time you open WaveStage, it asks if you'd like to send the report. Tap Send report and you choose how it goes, usually by email to us. Tap Not now and it's deleted. Either way, it only asks once.
Android can also share crash statistics with app developers through Google Play, if you've allowed that in your device's settings. They reach us without your name or anything else that identifies you.
Permissions on Android
WaveStage asks for one permission: notifications, on Android 13 and later. It asks the first time you open the app. The notification is what lets the sound keep playing with the screen off or while you're in another app.
Android allows a few more without asking:
- A playback service, which keeps the audio running in the background.
- Internet access, which Google Play's billing library needs. WaveStage itself never uses it.
- Google Play's download library, which brings in the Pro sounds when the Pro trial starts or Pro is bought. While it downloads, it can check whether you're online, keep the device awake and carry on after a restart.
WaveStage doesn't use your microphone, camera, location, contacts or photos.
When you write to us
You can write to us with the form on our contact page, or by email. The form asks for your name, your email address, what it's about and your message, and that's what reaches us. We use it only to reply to you, or to send the one note you asked for, such as an email the day WaveStage is on Google Play. That's all.
We keep your message only as long as we need it for that. We never add you to a mailing list, and we never sell, share or pass on what you sent. The same goes for a crash report you email us.
If you ask for one email when WaveStage is out, we use your address for that one email only, and delete it once it's sent. If you ask for a beta invite, the beta page asks for your name, the Google account you use on Google Play and, if you like, a message. We use the account only to add you to WaveStage's test on Google Play, which means Google sees that address. We don't keep it after the beta.
To keep out spam robots, the form makes a few checks in the background that never ask you to do anything. It notices a form filled in faster than a person could, and it limits how many messages one connection can send in ten minutes. For that, it keeps a scrambled form of your IP address for those ten minutes, and nothing else.
The form may also use Cloudflare Turnstile, another check that runs in the background. To tell people from robots, it looks at your connection and browser, including your IP address, and Cloudflare uses that only to run the check and keep it working, not for advertising. Turnstile's privacy addendum has the details. Your message then comes to us by email, through Cloudflare.
The website
wavestage.co.nz has no analytics and no ads, the site sets no cookies of its own, and it keeps nothing about your visit. Its fonts and pictures are all served from the site itself, not loaded from other companies.
The one exception is the contact page, which may load Cloudflare Turnstile, the robot check described above. Turnstile may keep a small note in your browser while it works. No other page loads anything from another company.
The site is hosted by Cloudflare. Like any web host, Cloudflare handles the connection when you visit, including your IP address, so it can deliver the pages and protect the site from attacks. For that, Cloudflare also runs a small, invisible check on each page that helps it tell people from robots, and may keep the result in a short-lived security cookie of its own. Cloudflare's privacy policy covers that.
Children
WaveStage doesn't collect personal information from anyone, children included.
Seeing or deleting your information
The only information we could have about you is a message you've sent us, from the contact page or by email, or a crash report you chose to send. You can ask to see it, correct it or have it deleted at any time. Just get in touch on the contact page, or email privacy@wavestage.co.nz.
Changes to this policy
If this policy changes, the new version will be in the app and on the website, with the date it changed at the top.
Contact
Questions about this policy, or anything else: write to us on the contact page, or email privacy@wavestage.co.nz.
You'll find this policy in the app too, under Settings › About.